FAQ

The following information below provides answers to some
of the frequently asked questions we encounter on a day to day basis
There are literally dozens of different ways a computer can become infected with spyware, viruses, and other malware. The following document contains is a list a number of these infection methods; listed in the order we believe to be most to least common..

1. Accepting with out reading
By far one of the most common ways a computer becomes infected is when a user accepts what they see on the screen without reading the prompt before proceeding.

2. Opening email attachments
Computers can become infected when users open e-mail attachments that contain malicious code. Even if the message is from a co-worker, friend, or family member, always use caution before opening a link or downloading an attachment. As a general rule, do not open e-mail you were not expecting to receive.

3. Not running the latest updates
Many of the updates, especially those associated with Microsoft Windows, are security oriented. Always keep your operating system and programs up to date. In addition to running operating system updates, the plug-ins associated with your browser can often contain security vulnerabilities. To make sure you have the latest versions, run windows updates and for checking installed plug-ins and their versions.

4. Pirating software, music, or movies
If you or someone on your computer is participating in a bit torrent program or some other unlawful exchange of copyrighted music, movies, or software, you may be at risk. Sometimes these files and programs contain viruses, spyware or malicious software in addition to what you believe your are downloading.
Hard drives form the basis of our computing. The use of computers comes down to manipulating data, and the hard drive is, of course, where we store all our data; family albums, music, work documents, email, the list goes on.
Most of the components in your computer are electronic devices. They don't fail with time like a mechanical device such as a car. But your hard drive is one of the few mechanical devices used in modern computing, and as such, it's destined to die eventually.

Logical Failures
Logical failures occur when the electronics of the hard drive failure or the software (firmware) has a problem. This kind of failure is usually the cheapest and easiest to have fixed. Unfortunately, it's also an uncommon failure.

Media Failures
If the hard drive has been handled roughly, or the magnetic platters are scratched, have read/write errors or low-level formatting problems, this is a media failure. These are also relatively uncommon. Once the platters are scratched, the data should be considered scrapped.

Head Failures
A head failure occurs when the read/write head crashes into the platters (the head crash), has an "improper flying height" or the wiring between the logic board and the head is faulty -among other failures related to malfunction of the read/write head. This is a common failure. The head crash is particularly nasty.

Mechanical Failures
Mechanical failures probably make up the bulk of hard drive failures. The motor burns out, the drive overheats, bearings get stuck -the kind of thing you'd expect to find when a car fails. These can be nasty but if the failure didn't affect the platters, you might have a chance of recovery, but at a cost.
If a once-fast computer has slowed to a crawl, you can't really blame the hardware. Sure, you may be able to improve speed by adding RAM, upgrading the CPU, or replacing the hard drive with an SSD. But none of those solutions--all of which cost money--address the underlying problem. Your hardware isn't underpowered. It's overloaded.

Cleaning out Windows will very likely speed up a PC. And no, We are not suggesting reinstalling the operating system. There are less drastic fixes that our techs can preform to get you back up to speed.
Do you have a question that you would like an answer to? We would love to help you out and feature it here!
Do you have a question that you would like an answer to? We would love to help you out and feature it here!
Do you have a question that you would like an answer to? We would love to help you out and feature it here!
Do you have a question that you would like an answer to? We would love to help you out and feature it here!
Do you have a question that you would like an answer to? We would love to help you out and feature it here!
Do you have a question that you would like an answer to? We would love to help you out and feature it here!
Do you have a question that you would like an answer to? We would love to help you out and feature it here!

Customer Reviews

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Having worked with Kalieb for over 10 years I have found him to be intelligent, and very creative. He is constantly working on our system to trouble shoot before issues arise and to improve it when they do. I would recommend him to any business. He is diligent and professional. While he knows of many clients through social interaction he has never made them feel uncomfortable with this knowledge, nor has he discussed it with anyone.
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I have been using Kalieb Designs for all my computer needs. He has worked on my lap top a few times and each time it worked better than before. Recently, I was in need of a photography website and Kalieb Designs created it for me! After the website was created I had some issues logging in, but Mr. Archdale made sure to take care of it right away. He is easy to get a hold of and will return your phone call within a matter of minutes. I highly recommend Kalieb Designs to anyone needing computer repair or other website/tech needs.
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I have been calling on Kalieb for nearly three years now to fix my home computer (MacPro) and a WiFi network that comprises an iPad, various AirPorts, a stereo system, and Apple TV. He's fast, knowledgeable, and honest to a fault. I have him manage the Apple platform upgrades for me, as they are a major undertaking that must be done. He is also a gentleman, which is a big factor in the trust I place in him to come into my home. I recommend him without reservation
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For anyone needing cabling services in Bakersfield, Kalieb should be your first call! I hired Kalieb to wire CAT-5e in our new home. He came by for a free consultation and provided a recommendation for the most cost effective to accomplish our goal. During the job, many unexpected complications with the job arose due to the construction of our home, but Kalieb honored his original quote. He found innovative and effective solutions. He also was very generous with helping me with other tasks during the move, such as mounting a TV and dealing with Brighthouse. I don't know what we would have done without Kalieb! Very trustworthy and more than fair!
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Kalieb is an amazing, intelligent, conscientious person to work with on many levels. His response time is instantaneous, which is so important for a business. He is polite, explains things in simple layman terms, and is honest.
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Kalieb removed our old large screen tv and installed a new 70" flat screen over our brick fireplace. He also provided equipment suggestions, which we took and then set up our entrainment system. The work that he performed was simply outstanding and professional. Kalieb is very easy to work with. Kalieb will be our go to guy for all our future audio/visual needs.
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Kalieb's service was fast, efficient, and professional. I've been waiting to either take my computer somewhere or just scrapping it and purchasing a new one for over a year. Some type of virus made my mouse unusable, so I couldn't even get into my control panel to check it out. Kalieb came out the same day I called and took less than 1 hour to get my mouse working, delete all viruses, and make adjustments to my computer. Awesome service!!!
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My old computer stopped working and I purchased a new one. Kalieb was able to salvage all my necessary data and transfer it to the new computer which was brought to my home the next day and installed. Kalieb was on time, pleasant to talk to, patient with my lack of computer knowledge, accomplished everything I wanted, and more, at a very reasonable price. I am very pleased he was recommended to me. His work was excellent and I would be happy to be considered and extremely satisfied customer.
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I had a good experience with Kalieb designs. His quick response to help me out was awesome. He had my computer cleaned up and ready to go in no time at all. Definitely recommend him.
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I needed a reinstallation of CRT TV and '80s stereo component system. Same day service. Intuitive and personable. Quick and efficient. Recommend highly.
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Kalieb provided great service. He was honest and really took the time to explain everything he was doing and laying out all of our options. He had our computer fixed in 24hrs. My husband already has other projects that he wants Kalieb to help him with.
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I have used him to work on several of my computers. He is honest and fair. Will continue to use him in the future.
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