RING PRODUCT SUPPORT

Ring Alarm

What version of iOS or Android do I need in order to use the Ring app?
iPhones, iPads, and other Apple devices must be running iOS 12.0 or newer or iPadOS 12.0 or newer. Android devices must be running version 6.0 or newer. Ring products aren’t compatible with Blackberry devices.

Does Ring support WPA2, WEP, or WPA?
Ring devices support WPA2, WPA, and WEP. However, we do not recommend using WEP as it is an older standard and not as secure as other options. When possible, use WPA2 encryption for a more secure connection and broadest compatibility.

Consult your router's owner's manual or contact your internet service provider to learn how to update your network security.

Does Ring have facial recognition technology in any of its services or devices?
No. Ring does not have facial recognition technology in any of its devices or services as of this point in time.

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