Cancellation Policy

We understand that schedules can change on short notice as do our customers' needs. We try to be as flexible as possible, but this can cause our technicians to lose valuable jobs. We often pay our technicians for appointments that are cancelled or rescheduled with short notice, so we appreciate your understanding. Fees apply to in-home services only.

If you need to cancel or reschedule your appointment, please call Support at 661-301-4373 to ensure prompt attention.

Cancellation

* You may cancel a confirmed appointment up to 24 hours prior to the appointment time at no charge.

* A $25 cancellation fee will be applied to cancellations within 24 hours of a confirmed appointment.

* If you fail to cancel at least 3 hours prior to the confirmed appointment time, you will be charged in full for your scheduled service.

Rescheduling

* You may reschedule a confirmed appointment up to 3 hours prior to the appointment time at no charge.

* A $25 service fee will be applied to appointments rescheduled within 3 hours of the appointment time.

Customer Reviews

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Having worked with Kalieb for over 10 years I have found him to be intelligent, and very creative. He is constantly working on our system to trouble shoot before issues arise and to improve it when they do. I would recommend him to any business. He is diligent and professional. While he knows of many clients through social interaction he has never made them feel uncomfortable with this knowledge, nor has he discussed it with anyone.
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I have been using Kalieb Designs for all my computer needs. He has worked on my lap top a few times and each time it worked better than before. Recently, I was in need of a photography website and Kalieb Designs created it for me! After the website was created I had some issues logging in, but Mr. Archdale made sure to take care of it right away. He is easy to get a hold of and will return your phone call within a matter of minutes. I highly recommend Kalieb Designs to anyone needing computer repair or other website/tech needs.
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For anyone needing cabling services in Bakersfield, Kalieb should be your first call! I hired Kalieb to wire CAT-5e in our new home. He came by for a free consultation and provided a recommendation for the most cost effective to accomplish our goal. During the job, many unexpected complications with the job arose due to the construction of our home, but Kalieb honored his original quote. He found innovative and effective solutions. He also was very generous with helping me with other tasks during the move, such as mounting a TV and dealing with Brighthouse. I don't know what we would have done without Kalieb! Very trustworthy and more than fair!
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Kalieb is an amazing, intelligent, conscientious person to work with on many levels. His response time is instantaneous, which is so important for a business. He is polite, explains things in simple layman terms, and is honest.
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Kalieb's service was fast, efficient, and professional. I've been waiting to either take my computer somewhere or just scrapping it and purchasing a new one for over a year. Some type of virus made my mouse unusable, so I couldn't even get into my control panel to check it out. Kalieb came out the same day I called and took less than 1 hour to get my mouse working, delete all viruses, and make adjustments to my computer. Awesome service!!!
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My old computer stopped working and I purchased a new one. Kalieb was able to salvage all my necessary data and transfer it to the new computer which was brought to my home the next day and installed. Kalieb was on time, pleasant to talk to, patient with my lack of computer knowledge, accomplished everything I wanted, and more, at a very reasonable price. I am very pleased he was recommended to me. His work was excellent and I would be happy to be considered and extremely satisfied customer.
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I had a good experience with Kalieb designs. His quick response to help me out was awesome. He had my computer cleaned up and ready to go in no time at all. Definitely recommend him.
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Kalieb provided great service. He was honest and really took the time to explain everything he was doing and laying out all of our options. He had our computer fixed in 24hrs. My husband already has other projects that he wants Kalieb to help him with.
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