Our work is guaranteed
If a mount we installed ever loosens, a wire we ran fails, or something we set up stops working because of how it was installed — we come back and fix it, no charge. The install is ours to stand behind.
What “done right” is backed by
Three promises on every job
We are a local crew, not a franchise — the person who does the work is the person who answers if anything needs attention. That is what makes a guarantee mean something.
Fully insured
Every job is covered. If anything is ever damaged, you hear it from us first — we tell you straight away and make it right, rather than hoping you don’t notice.
You sign off before we leave
We don’t pack up until you’ve sat down and told us the height is right and it all works. On big TVs that’s two of us, and we vacuum up after ourselves.
The honest distinction
The install vs. the equipment
There are two separate things, and we’re clear about both. The installation — the mount, the anchors, the wiring, the configuration — is ours, guaranteed by us. The equipment — the TV, the receiver, the cameras — carries the manufacturer’s own warranty.
If a device fails on its own, that’s a claim with the maker — but call us first. We’ll help you work out whether it’s the gear or the install, point you to the right warranty, and handle the re-install once it’s sorted. You get one local number to call either way.
- Workmanship guaranteed
- Fully insured
- Local — a real person answers
- Support Desk for ongoing care
Straight answers
Guarantee questions
Do you guarantee your work?
Yes. If a mount we installed loosens, a wire we ran fails, or something we set up stops working because of how it was installed, we come back and fix it at no charge. We’re also fully insured.
What about the TV or equipment itself?
The device carries its own manufacturer warranty. If it fails on its own, that’s a claim with the maker — but call us first and we’ll help sort out whether it’s the gear or the install, then handle the re-install.
How do I get warranty service?
Just call or text (661) 412-4308. Tell us what’s going on and we’ll get you scheduled. Because we’re local, it’s a real person who remembers your job — not a ticket in a queue.
Do you offer ongoing support after the install?
Yes — our Support Desk keeps business systems monitored, updated and backed up on a simple plan, and homeowners can always call for a tune-up or an add-on down the road.